Complaint process – how to voice your concerns
We hope that you are happy with your experience with the IET, however, we do recognise that occasionally things can go wrong, and if this has happened to you, we want to hear about it.
Complaints about the IET
Our Complaints Policy sets out how to contact us if you wish to make a complaint and the process we shall follow on receipt of the complaint.
It also sign posts you to another process if that is more appropriate depending on the nature of your complaint.
This download provides information on how anyone can make a formal complaint to the IET.