Frequently-asked questions
Before you get in touch with us, please read our frequently asked questions section.
Feedback
Our members are our biggest asset. We rely on you for insights, feedback and bright ideas to keep the IET moving forward.
If you have innovative ideas for what the IET could be doing or feedback on what we’re doing well, then tell us about it. Our online community platform, IET EngXTM, is the perfect place to start the conversation.
Contact us
If you have a query relating to membership, a request, feedback or a complaint, you can contact us via email.
Alternatively, you can write to us, or call us Monday to Friday, between 8am and 6pm GMT.
Membership Services
The Institution of Engineering and Technology
Futures Place
Kings Way
Stevenage
SG1 2UA
United Kingdom
T: +44 (0) 1438 765678
F: +44 (0) 1438 765586
India
If you are an IET member living in India, you can contact our India office directly at india@theiet.in.
Alternatively, you can visit the IET India website.
China
If you are an IET member living in China, you can contact our China office directly at china@theiet.org.
Alternatively, you can visit the website: http://www.theiet.org.cn
We’re upgrading our systems, and this includes changes to our customer and member account log in, MyIET. It’s part of our big picture plan to deliver a great experience for you and our wider engineering community.
Whilst most of our websites remain available for browsing, it will not be possible to log in to purchase products or access services from Thursday, 17 April to Wednesday, 30 April 2025. Our Member Relations team is here to help and for many of our services, including processing payments or orders, we’ll be able to support you over the phone on +44 (0)1438 765678 or email via membership@theiet.org.
We apologise for any inconvenience this may cause and thank you for your understanding.
For further information related to specific products and services, please visit our FAQs webpage.